Ohba Corporation
By introducing CVS Payment, which allows payments to be made 24 hours a day,
This reduces the burden on customers, reduces irregular shipments due to waiting for payment, and improves operational efficiency.
Interview response:
Keiko Nishibu, Chief Marketing Department, Ohba Corporation
*Service name, department, job title, etc. are information as of July 2022.
Business content
Founded in 1935, Ohba Corporation continues to focus on handcrafted bags that cannot be imitated by mass production, from the selection of materials to the process, and is a company that manufactures bags with sincerity that are loved even by the imperial family. Manufacturer. For many years, we have continued to explore authentic bags, and with our unchanging manufacturing philosophy, we have won numerous awards at various competitions, including the Minister of Education Award 7 times in a row, the Minister of International Trade and Industry Award, the Tokyo Governor's Award 11 times, and the Minister of Economy, Trade and Industry Award. We have received awards.
Please tell us the background behind the introduction of CVS Payment on Shopify.
Before our renewal, many customers on our e-commerce site chose cash payments such as cash on delivery or postal transfer, but since our products are made to order, we ask customers to pay for the product in advance. , I wanted to create a flow of product creation and shipping. Therefore, when we renovated our site with Shopify, which we use, we considered a cash payment option that would replace cash on delivery or postal payments, and which was also familiar to customers, and decided to introduce CVS Payment services provided by SB Payment Service. It has arrived.
Screen transition image for CVS Payment on Shopify
What were the effects of introducing CVS Payment?
Before the introduction, there were many inquiries related to irregularities in shipping operations due to cash on delivery redeliveries, date changes, and waiting for postal transfer payments. However, with CVS Payment, payments can be made 24 hours a day, which reduces the number of such inquiries and ultimately improves the efficiency of the corresponding department.
Please tell us what you are satisfied with about SB Payment Service's services.
EMV 3-D secure Credit Card Payment. Thanks to the introduction of security measures, as of July 2022, no unauthorized use has occurred since the site was renewed.
In addition, the SB Payment Service is attractive for its wide variety payment methods, so we are considering introducing other payment methods such as PayPay in the future.
Message from SB Payment Service Sales Representative
Shopify, which has been rapidly gaining attention in recent years, is used by more than 1 million shops in 175 countries around the world, and it is possible to build a site with an excellent design without knowledge of HTML or CSS, and it has SNS integration and functions. A major feature is that various sales measures can be implemented by combining expansion (utilization of apps). SB Payment Service collaborates with Shopify to provide a wide range payment methods including Credit Card Payment, CVS Payment, Mobile Carrier Billing, PayPay, and Rakuten Pay. By introducing CVS Payment this time, Ohba Corporation was able to approach and meet the needs of users who want to pay with cash instead of using credit cards. As the channels through which consumers access e-commerce sites and the purchasing situations are diversifying, expanding payment methods has become an important element that will greatly lead to preventing abandoned carts and increasing sales on e-commerce sites. At SB Payment Service, we offer a wide range of payment methods and EC cart systems to solve payment issues for each EC merchants, so please feel free to contact us.
SB Payment Service Corp.
Sales Headquarters Sales Department 3 Section 1
Shota Sugawara
Payment service you are using
Your solution
- EMV 3-D Secure
- EMV 3-D Secure performs additional authentication, such as one-time passwords, only for transactions deemed to be high risk based on credit card users' payment information. By using it in combination with AI fraud detection, you can reduce the risk of cart abandonment and strengthen security.
Your EC cart
- Shopify is a cloud-based multichannel commerce platform that allows you to easily set up and operate an e-commerce site without any initial costs.
Your production partner
- Colony Interactive Co., Ltd.
We offer a wide range of services, from opening a Shopify account to designing, adding functionality, and supporting operations. Shopify Plus Partners has a reputation for reviewing EC peripheral tools, supporting initial requirement definition, project progress management, and UI/UX improvement. [Project size: Medium to large scale projects]
Customer profile
| company name | Ohba Corporation |
|---|---|
| Service name | Manufacture and sale of bags, leather accessories, and school bags |
| URL | https://ohbacorp.com/ |
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